Case Studies

From 65% to 90%: closing the gap on course completion

A social enterprise delivering job-seeking courses to the public was losing a significant number of learners before the finish line. Through data-led analysis and targeted interventions, completion rates rose from 65% to 90% over 12 months.

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Fewer support queries, happier learners — from day one

New learners were arriving on a job-seeking programme with the same recurring questions about how to use the course. A purpose-built orientation resource, delivered before they even logged in, reduced support queries and gave every learner a confident start.

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Delivering free public courses without the cost of an LMS

When an academic organisation needed to offer two courses to the public at little or no cost, their existing LMS was simply too expensive to justify. We found a creative technical solution that removed the platform dependency — without sacrificing the learner experience.

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